Shipping Policy

Last Updated: [Date]

This Shipping Policy explains how AUGARR processes and delivers orders placed through our website.

1. Order Processing

Orders are generally processed within [1–3 business days] after successful payment and order confirmation.

Orders placed on weekends or public holidays may be processed on the next business day.

During sales, product launches, festive periods, or other high-demand periods, processing may take longer.

2. Delivery Timeline

After your order has been shipped, the estimated delivery time is generally:

Metro & major cities: [2–5 business days]
Other locations: [3–7 business days]
Remote areas: [5–10 business days]

These are estimated timelines and are not guaranteed delivery dates.

3. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

AUGARR may offer free shipping on orders above a specified order value or as part of promotional campaigns.

Any free-shipping conditions will be displayed on the website or during checkout.

4. Order Tracking

Once your order has been shipped, you may receive a shipping confirmation containing tracking information.

You can use the tracking information to monitor your shipment through the applicable logistics partner.

Please allow some time for tracking information to become active after the shipment is picked up.

5. Delivery Address

Customers are responsible for providing accurate and complete delivery information.

Please carefully check your:

Name
Mobile number
House/building number
Street/locality
City
State
PIN code

AUGARR is not responsible for delays or failed deliveries caused by incorrect or incomplete delivery information provided by the customer.

6. Delivery Attempts

Our logistics partners may make multiple delivery attempts.

If the customer is unavailable or the delivery cannot be completed, the courier may contact the customer or return the package to us.

If an order is returned because of an incorrect address, repeated failed delivery attempts, or customer unavailability, additional shipping charges may apply for reshipping.

7. Delayed Deliveries

Delivery timelines may be affected by circumstances outside our control, including:

Weather conditions
Natural disasters
Public holidays
Courier delays
Transportation disruptions
Address-related issues
High order volumes
Government restrictions
Other unforeseen circumstances

We will make reasonable efforts to assist with delayed shipments.

8. Lost or Damaged Shipments

If your package appears to be damaged when delivered, please contact us as soon as possible and provide photographs of the package and product.

If a shipment is confirmed as lost during transit, AUGARR will coordinate with the logistics provider and take appropriate action based on the outcome of the investigation.

9. Incorrect or Missing Items

If you receive an incorrect or missing item, please contact us within [48 hours / 3 days] of delivery.

Please provide your order number and clear photographs of the received package and products.

Our team will review the issue and provide an appropriate resolution.

10. International Shipping

Currently, AUGARR ships [only within India ].

If international shipping is available, customers may be responsible for applicable customs duties, taxes, or other charges imposed by the destination country.